ECPay B2C E-Invoice

Configure eligibility and rules before invoices follow orders

Common pain points

Manual invoicing gets missed
Order, payment, and invoice state are hard to reconcile

Key capabilities

Conditional issuance
Order linkage
Result tracking

Complete required setup Prepare eligible ECPay and merchant tax information.
Evaluate order conditions Only matching orders enter issuance.
Keep results traceable Invoice status remains linked; exceptions need staff.

FAQs

Are invoices automatic for every order?

No. Eligibility and setup are required, and the order must match payment and restaurant rules.

A good place to start when

A Taiwan B2C merchant has completed ECPay and tax eligibility setup
Paid orders and invoice state need to be traceable

Confirm before rollout

Tax ID, invoice range, carrier, and required tax settings
Which payment states permit issuance
Who handles voids, allowances, and exceptions

What the system does not do

Not every order receives an invoice unconditionally
The flow does not replace merchant tax responsibility or eligibility checks

Observe first after launch

Verify eligible paid orders issue correctly, failures are traceable, and void or refund state remains consistent.