A good place to start when
- The kitchen has multiple stations or paper tickets create handoff failures
- The restaurant can define item routing and completion ownership
Confirm before rollout
- How items route to stations
- Who bumps, returns, or remakes a ticket
- Screen placement, durability, network, and power fallback
What the system does not do
- KDS cannot fix an incorrect station configuration by itself
- Screen state does not replace verbal handling of a true emergency
Observe first after launch
Review station dwell time, duplicate preparation, and return reasons, then confirm completion reaches the pass correctly.