LINE Official Account Assistant

Orders create after Flex confirm—not from every message

Pain points

• Rush hour: reply to LINE while re-keying POS—missed and wrong items pile up
• Takeout/LINE tickets diverge from dine-in on different screens
• Duplicate order entry across LINE and counter

Capabilities

• Draft → Flex confirm → order
• Scheduled pickup
• Auto-reply and concierge handoff
• LiveOrders / KDS sync
• Optional POS Bridge for third-party POS

1. Guest sends a LINE message Order text via your official account in plain language.
2. Draft, then Flex preview Items, qty, and notes become an order draft; the guest confirms on Flex before the order is created—messages alone do not auto-create orders.
3. Hub and kitchen receive instantly LiveOrders and KDS update—no staff copy-paste.
4. Into VDine Hub / KDS Orders enter VDine Hub and KDS; optional POS Bridge for third-party POS.

FAQ

How is this different from Advisor V?

LINE OA handles guest order messages; Advisor V is for owners managing the shop and reports in LINE.

Do I need to replace my POS?

Orders enter VDine Hub/KDS and checkout; if you keep a third-party POS, optional POS Bridge can connect—no manual re-keying.