LiveOrders Hub

This shop’s order streams—one live tablet command center

Pain points

• Dine-in, takeout, and LINE orders sit on different screens
• Sold-out items still appear orderable to guests
• Peak rush: pay-pending and ready tickets get missed across FOH and kitchen

Capabilities

• Per-shop multi-channel aggregation
• Tablet ops console
• Sold-out / availability sync
• LiveOrders kitchen view (KDS)
• Pass / FOH pass board

1. Unify this shop’s order channels NFC dine-in, LINE takeout, and counter orders land in this shop’s LiveOrders Hub (no cross-shop merged live board).
2. Live status and alerts Hub-aligned: Pending payment (when needed), Pending, Preparing, Ready, Completed—fewer missed tickets.
3. Sold-out sync Mark unavailable once—ordering surfaces and LINE update together.
4. Kitchen view and Pass board KDS is the LiveOrders kitchen view—not a third-party KDS product. FOH also has a Pass (run) board for plated dishes.

FAQ

Does LiveOrders replace my POS?

Orders land in Hub with kitchen view, checkout, and reports in one system. Optional POS Bridge if you still need your existing POS.

How is this different from kitchen KDS?

Hub/FOH sees shop-wide tickets; KDS is the same LiveOrders kitchen view (production queue)—not a separate third-party KDS. Pass helps FOH run plated items.