Membership Points

Order once—redemption settles with the ticket

Pain points

• Loyalty CRM bolted onto POS—manual point fixes at peak
• Promos and points in separate math before checkout
• Punch cards lost; LINE fans never match spend

Capabilities

• Points inside ordering flow (login + membership)
• NFC/takeout one pool
• Promos + points one quote
• Tenure-based tiers
• No need to buy a separate CRM/app

1. Join QR or sign in while ordering OAuth (Google/LINE/Apple) or join QR; after login and membership, one guest identity for NFC and takeout.
2. Checkout quote previews redemption Auto promos, points-for-dish, and points offset in one pipeline before submit (active membership required).
3. Redeem on submit, earn on complete Atomic redeem when the order is created; accrual on completion with refund reversals.
4. Hub roster and tiers Member list, tenure tiers, ledger detail; brand pools for chains.

FAQ

Must guests use LINE to earn points?

OAuth (Google/LINE/Apple) or join QR works; earn/redeem requires sign-in and active membership. LINE OA friends are for marketing reach, not automatic membership.

Can we keep a separate CRM too?

VDine membership applies to VDine orders—auto earn/redeem without reconciling a second CRM at the counter.