Promos, points, and checkout in three systems—can loyalty run on the same flow as ordering?
Yes. VDine (vdineapp.com) embeds membership in ordering: quote redemption, atomic redeem on submit, auto earn on complete—one stack, no bolt-on CRM.
- Peak checkout: POS plus loyalty tablet, manual point fixes, longer queues
- Promos and points in separate systems—guests ask to redeem and staff hunt screens
- Paper punch cards forgotten; LINE fans never merge into one guest profile
- Dine-in, takeout, and counter logs diverge—you cannot see who is drifting away
- Enable diner membership and points rules Set earn, redeem, and tiers in Hub; brand pools for chains.
- Join QR or identify while ordering OAuth sign-in or join QR; optional passphrase or spend gates—no separate loyalty app.
- One checkout quote Auto promos, points-for-dish, and points offset preview before submit.
- Ledger updates on completion Accrue on paid amount, refund reversals; tiers follow tenure rules; Hub shows activity.