An owned channel keeps the customer relationship, while delivery capacity and fulfillment responsibility remain with the restaurant.

VDine supports pickup and self-delivery. It does not dispatch drivers; LINE OA is not the current delivery entry.

Sound familiar?

Before vs with VDine

BeforeWith VDine
Phone or message ordersPublic ordering collects structured pickup or delivery details
Guess the delivery rangeUse location, radius, and fee rules
Assume the system dispatches driversRestaurant staff deliver and update status

How it works

  1. Share the public ordering page Let regulars use a link or QR.
  2. Configure pickup and delivery Set address, radius, fee, and windows.
  3. Deliver after kitchen completion Track the remaining state on the same order.

An owned channel keeps owned responsibility

VDine provides ordering and fulfillment status, not a third-party fleet. Confirm staffing, service area, cancellation, refund, and contact flow first.